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The Sandals Difference  

Check out Sandals Resorts NEW RIVER SUITES in Sandals Negril, Jamaica

Check out Sandals New HONEYMOON program

Each and every Sandals Resort has been designed to fulfill and exceed every need and wish that a couple could ever possibly have. At Sandals some of the most gorgeous and exotic islands in the world will cradle you in their languid embrace, providing the ultimate setting for love

Sandals all-inclusive resorts epitomize the very first in world-class hospitality, with a level of luxury and exceptional service that have earned these resorts the distinction of being voted the World's Best. And as the World's Best, Sandals includes the best accommodations. Choose a Concierge level suite, and enjoy unrivaled opulence along with VIP check-in, complimentary in room mini bar and the dedicated services of a Concierge who will cater to your whims, from making dinner reservations to arranging special tours. Or indulge in the ultimate in unlimited personalized privilege with an exclusive Butler Service Suite. Either way, nothing could be more perfect.

CONCIERGE SERVICE- A must!

Enjoy the many amenities that CONCIERGE SERVICE will bring, but most of all, indulge in the complimentary FULLY STOCKED in room mini bar, VIP Check in service, complimentary use of cotton bathrobes, full service of concierge who can make all your dinner, spa, tour reservations. Lots more to share about the concierge service, contact us for all the extra insider information

BUTLER SERVICE-Ultimate Indulgence!

Select suites include the services of a personal butler who will attend to your every whim. Trained by the Guild of Professional English Butlers, your butler is dedicated to your complete contentment. Have your PERSONAL BUTLER prepare a private candle light dinner on your balcony. With butler categories receive exclusive entry in to Gordon's restaurant and receive priority seating for dinner reservations at resorts. Many more to share about butlers, contact us for all the extra insider information

Sandals Whitehouse

Experience and Enjoy the following:

PRODUCT UPDATE REPORT
Sandals, Beaches, Royal Plantation and Grand Pineapple Resorts
July and August 2008
SANDALS MONTEGO BAY
Nothing to report.

SANDALS ROYAL CARIBBEAN RESORT AND OFFSHORE ISLAND

1.         Management Changes:

            Appointed:       Tudiann Cole                             Spa Manager

                                    David Kerr                                Loyalty Manager     

            Departed:         Jeremy Mutton                          General Manager (transf. to SLU)

Althea Hochtritt                         Spa Manager
Francis Amair                            Loyalty Manager

2.         The new River Suites on the Buckingham Building are now open.  The 12 suites are similar to those on the St. James building.

SANDALS NEGRIL BEACH RESORT & SPA

1.         Management Changes:

            Appointed:       Jeffrey Burke                            Sales Manager (promoted)

                                    Nicholas James                         Restaurants Manager    

                                    Carol Hemmings                        F&B Trainee Manager

            Departed:         Elisabeth Ebert                         Sales Manager
2.         The resort now boasts 8 new butler-serviced suites:
 

· 2 Honeymoon Penthouse One-bedroom Plantation Suite with Whirlpool

· 1 Honeymoon Penthouse Oceanview One-bedroom Plantation Suite with Whirlpool and

· 5 Romeo and Juliet One-bedroom Plantation Suite with Whirlpool and Private Plunge Pool

3.         The resort has made some service changes in Food & Beverage to include:

  • Appetizers and desserts “for two” at Bayside and Sundowner Restaurants
  • “Sustainable Seafood” on various menus
  • Entrée sized salads on various menus
  • Portion size dessert items on all buffets
  • Mojitos being served at all bars
  • Grass fed/corn fed (free range) items to be displayed on some menus

SANDALS GRANDE OCHO RIOS BEACH AND VILLA RESORT

1.         Management Changes:
            Departed:         Dieter Rittner                             F&B Director

SANDALS DUNN’S RIVER VILLAGGIO GOLF RESORT & SPA

1.         Management Changes:

            Appointed:       Kevin Hughes                            F&B Manager (transf. from SLU)

            Departed:         John Moorby                            Dir. of F&B (transf. to SLU)
                                   

SANDALS WHITEHOUSE EUROPEAN VILLAGE & SPA

1. Management Changes:
            Appointed:       Kevin Clarke                              Hotel Manager

                                    Alfred Kaufmann                       Operations Manager (transf. from SAT)

            Departed:         Elisabeth Henkelman                 Executive Housekeeper

2.         Giuseppe’s no longer offer pizza during lunch

SANDALS GRANDE ANTIGUA RESORT & SPA
1.         Management Changes:
            Appointed:       Guillermo Bautista                     Operations Manager
Frank Sham                              Executive Chef (transf. from SLU)
            Departed:         Carl Miller                                  Executive Chef

Alfred Kauffmann                      Exec. Hotel Manager (transf. To SWH)

Ziggy Davis                              Entertainment Manager

Bondalyn Adams                       Financial Controller (transf. to GPA)

SANDALS REGENCY LA TOC GOLF RESORT AND SPA in St. Lucia

 
1.         Management Changes: 

            Appointed:       Jeremy Mutton                          General Manager (transf. from SRC)

John Moorby                            F&B Manager (transf. from SDR)

Rick Burrowes                           Operations Manager (transf. to SRC)
Portia Thompson                       Resort Shop Manager
Windell John                             Dive Manager
            Departed:         Josef Zellner                             General Manager
Kevin Hughes                            F&B Manager (transf. to SDR)

                                    Frank Sham                              Executive Chef (transf. to SAT)

2.         Flat screen televisions have been installed in both fitness centers.

3.         The recently introduced Pirates Dinner has been discontinued.

4.         The resort now boasts five cabanas by the Piton Restaurant, directly facing the beach.

SANDALS HALCYON BEACH, ST. LUCIA

1.         Management Changes: 

Appointed:       Julian Chicot                             Director of Guest Services (promoted)

Departed:         Dawn Agdomar                         Director of Guest Services      

2.         The Piano Bar is now open Mondays through Saturdays.

SANDALS GRANDE ST. LUCIAN SPA & BEACH RESORT

1.         Management Changes: 

Appointed:       Julian Agard                              Security and Loss Prevention Manager

2.         The décor in the wedding lounges have been upgraded with the addition of new love seats and sofas.

3.         Tubing is no longer offered as a water sports activity at the resort.

4.         An additional seating area has been created opposite both Josephine’s Creperie and the Pizzeria to accommodate guests dining at either of these two restaurants. 

5.         The resort no longer has a chessboard on the lawns.

6.         Barefoot by the Sea Restaurant has received new outside dining furniture which comes with umbrellas attached to provide shade.

7.         Non-concierge room guests can now pay US$250 per night to get 24 hour room service and a bar in their rooms – subject to change at any time without notice.

SANDALS ROYAL BAHAMIAN SPA RESORT & OFFSHORE ISLAND

1.         Management Changes: 

Departed:         Nicole Wildgoose                                  Concierge Manager

2.         The Wedding Department now has Wedding Butlers/Captains who help to create the perfect ambiance and provide the professional service given to guests getting married at the resort.

3.         Sandals Cay will now be open between 10am and 7pm.  Boat trips are hourly between 10 am and 6pm; the last boat trip to the Cay is at 6pm.  The island will feature an all day menu (starting at 11:30 am) with the bar being open until 6 pm

4.         Please note the following changes relating to F&B Operations:

· Baccarat is closed for breakfast until further advised.

· The Cricketers Pub is no longer open during the days.  It is now open from 5pm to 12 midnight for its evening menu and will have its all night menu from 12 midnight until 7:30 am

· The international buffet at Spices has been discontinued until further advised.  Lunch will be served daily from 12 noon until 2:30 pm.

· Café Goombay on Sandals Cay will now be open from 11:30 am to 6 pm daily except Fridays when it will operate from 11:30 am to 3:30 pm, to be followed by the Goombay Festival from     7-11pm.

· The Beach Grill no longer serves hot dogs and hamburgers on the beach deck.

BEACHES NEGRIL RESORT & SPA

1.         Management Changes:

            Appointed:       Sharon Farquharson                  Financial Controller (transf. from GPA)

            Departed:         Delrose Bahadure                      Entertainment Manager

BEACHES SANDY BAY

1.         Management Changes: 

Appointed:       Gavene Gordon                         Front Office Manager (promoted)

Ann-Marie Knott                        Operations Manager (promoted)

2.         From Tuesdays to Saturdays, between 7 and 9 pm, our guests can enjoy Ocean’s Edge a la carte dining at the Sesame Bistro.  We offer a “barefoot experience” in a casual romantic setting with entrees of grilled steak, fish or chicken.

3.         Sunday Brunch is now at the Bayside Restaurant between the hours of 10:30 am and 12:30 pm.

BEACHES BOSCOBEL RESORT & GOLF CLUB

1.         Management Changes:
            Appointed:       Annette Forbes                         Front Office Manager          
            Departed:         Lesley-Ann Evans                      Front Office Manager              

2.         The property is currently doing a soft refurbishing – some rooms have been repainted and some have received new beds, bedside lamps, rugs and new light fixtures in the bathrooms.

3.         The Red Lane Spa now offers a new service with the Lava Shells line.  These are self-heated shells, similar to the heat rock massage.  However, the Lava shells are more effective as guests receive a more “hands on” treatment.

BEACHES TURKS & CAICOS

1.         Management Changes: 

Appointed:       David Kroft                               Executive Assistant Manager

Kevin Walcott                            IS Manager          

Fedeline Julien                          Pirates Island Manager (promoted)

Karl Bourne                               F&B Manager

2.         All lighting fixtures around the property were upgraded.

 

3.         The Kitty Katt Catamaran is available to do weddings for resort guests.

4.         The Kitty Katt Catamaran now offers a “Teens and Tweens” Cruise, retail sales and a “Bahama Mama” cruise.

5.         More thatched huts and palm trees were placed on the beach

6.         The resort now has a hydration programme where managers are assigned to each pool to pass out drinks and water to the guests.

7.         The resort is closed until November 15, 2008.

ROYAL PLANTATION
1.         Management Changes:

Appointed:       Christine Moore                         Sales and PR Manager

            Departed:         Andre Reid                                Sales and PR Manager   

2.         All television sets in the suites have been upgraded to LCD 27 inch screens

3.         Martinis are no longer complimentary to EP guests at Martini Moments on Fridays.

4.         Internet charges are now US$13.99 per day/US$38.99 per week.

GRAND PINEAPPLE BEACH ANTIGUA

1.         Management Changes:

Appointed:       Bondalyn Adams                       Financial Controller

            Departed:         Sharon Farquharson                  Financial Controller
 



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